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Our resources

For a smooth and simple introduction to our products

Our videos

Learn easily how to use and customize iTop thanks to our tutorials.

How to install iTop in 5 minutes ?
How to make CSV import in iTop ?
How to create a report in iTop ?

FAQ - Questions & answers

Is the open source, free, community version bounded?

No, the iTop community version does not limit the number of users of the number of CIs within the CMDB

Who controls iTop development?

Combodo is the software company editing iTop. Developers are Combodo engineers. The reference community version is published by Combodo on SourceForge

Are there any license costs to use iTop?

No, iTop does not have any user license costs

What are the largest iTop references?

In 2015, our largest installations are a CMDB of 200 000 CIs and a service center managing 5 000 tickets monthly

What is an iTop subscription?

It is a contract made of a product package with software maintenance (bug fix) and user assistance services at a bronze, silver or gold level. Some contracts also include the access right to the ITSM Designer

- See all FAQ on iTop

Contact us

If you are not a Combodo customer, the recommended way to get some support about iTop is via the SourceForge Forums. If you don’t get any answer from the community, you may leave us a message using the form below. Be aware that Combodo has no committment to answer such support questions. Combodo only offers some "best effort" support as a courtesy to the community.

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