Alptis operates within the stringent compliance requirements of the insurance industry and the expectations of its clients, partners and employees.
The wholesale broker has chosen the iTop open source solution to manage its information systems using the ITIL method and guarantee the quality of service delivered to internal and external users.
"iTop is userfriendly, intuitive, and easy to customise and implement.
The system enables you to advance in a series of jumps. That’s one of the best practices that Combodo highlighted during the ‘user days’, and it ties in with our approach to ITIL"
Jean-Christophe Mercier — Head of the Architecture and Production Unit, Alptis