Dear Community Members,

March comes with a new extension to handle SSO via SAML, and with the update of 15 extensions to ensure compatibility with iTop 3.0.

15 updated iTop extensions

15 extensions have been updated to ensure compatibility with iTop 3.0. These new versions allow migration to the latest version of iTop.

Alarm console
Bulk event management
Approval process light
Data synchronization dashboard
Follow up forms without authentication
Global Request Management
IFrame Dashlet
Personal data anonymizer
Project Management Light
Project Management Extended
Sharing base
Workflow graphical view
The TeemIP extensions including DHCP Management have also been updated.

Moreover, Catalog of procedures is now available in German and Data archiver simple in Spanish.

SSO authentication with SAML

This new extension allows you to configure SSO with SAML protocol authentication, integrating the php-saml library.

You want to discover, or rediscover one of these extensions, they are available on the Hub iTop.

Dear Community Members, New Year is coming with a bunch of good news! After the highly expected iTop 3.0 release, it’s the Hub’s turn to be updated with 28 new features , including 2 brand new extensions: Chat integration with tawk.to Your tawk.to chat assistant is directly integrated with iTop Portal or Console. It’s easy to start a live conversation with your teams. More information (...)

Dear community members,

We are pleased to announce the release of iTop version 2.7.6

What’s new in this maintenance version?

• performance improvements
• Clearer error messages for better supportability
• Correction of a few security flaws and other minor bugs.

Change log for iTop 2.7.6

Download iTop 2.7.6

We are pleased to announce that updates are now available for the following extensions :

• Mail to ticket automation version 3.3.1 avoids ticket replication by moving email in mail folder and keeping email replicas after processing
• Data collector for LDAP version 1.2.7 handles page limit above 1000
• Customized request forms version 2.2.0 allows to display a field depending on the value of another template field
• Enhanced global search version 1.1.4 prevents indexation concurrency and other fixes around index computation
• Time tracking version 2.2.1 adds possibility to clone a TimeSpent and handles TimeSpent mandatory fields in calendar creation

Dear community members,

We are pleased to announce the release of iTop version 2.7.4

What’s new ?

• iTop compatibility with infrastructures using reverse proxies, with the necessary parameterisation of those.
• Significant reduction of the time it takes to update iTop, during setup as well as move to production from the ITSM Designer.
• Correction of a few security flaws and other minor bugs.

Change log for iTop 2.7.4

Download iTop 2.7.4

We are very happy to announce that new extensions have been added to the iTop Hub Store. Some have also been updated. Gantt view Display objects in a Gantt diagram. Get it Follow-up forms without authentication Get feedback, answer or additional information from non-identified users Get it Bubble caselogs Change the look and feel of the caselogs to make it look like (...)

Dear Community,

We are happy to announce the release of iTop 2.7.2.

This new version of iTop, brings improvements related to security. In addition, it contains a new feature:

• Massive import of iTop users, available to non-administrators via the "Admin Tools Delegation" extension.

Download iTop 2.7.2

Access Change Log

Six new extensions are available on the iTop Hub store !

During November, take advantage of our exclusive discount concerning all the extensions online :

Save 50% on your order until December 1st, 2020

Attributes visual beautifier
Easily identify the status of an object by highlighting it.
Get it

Workflow graphical view
Get a sneak peek of the object’s current workflow.
Get it

Time tracking
Track your time easier.
Get it

Menu Finder
Quick search within menu titles.
Get it

Project management light
Do simple project management within iTop.
Get it

Project management extended
Manage projects within iTop with risk assessment and date & tasks rebaseline when needed.
Get it

Dear Community,

iTop 2.7.1 is now available

Today, we are releasing version 2.7.1 of iTop which fixes over 50 bugs.

Download iTop 2.7.1

Access Change Log

Two new extensions are available on the iTop Hub store !

We are very happy to announce that two new extensions have been added to the iTop Hub Store !

Assign to me
Save some time by assigning the ticket to the agent currently connected.
This feature can be deployed for any kind of ticket.
Get the extension

DNS Zone Management
Add DNS dimension to your CMDB
This extension is for network administrators who whish to extend their IP management to DNS.
Get the extension

We hope you will enjoy these new extensions.
If you have any questions or comments, please contact us !

Dear Community,
We are pleased to announce that 2.7 version of iTop is now available !

What’s new in iTop 2.7 ?

The features provided by version 2.7 of iTop are as follows :

• User portal

The ergonomics of the user portal have been improved :

 We have made navigation between the different screens easier by reducing the number of clicks
 It is now possible to navigate from one object to another
 You can share the link to a ticket with colleagues, a support team, or customers

Finally, we have added new possibilities to create more intuitive and secure interfaces for portal developers on iTop.

• Application upgrade

It will now be possible to update the iTop code with an administrator profile by uploading a zip file, without connecting to the server.

• Authentication

In this new version of iTop, we have added the possibilities to:

 Authenticate your iTop users with a Single Sign On system such as Facebook, Twitter, GitHub, Google…

 Automate the creation of a user when connecting to iTop for the first time
 Customize the log in/ log off forms so that they highlight the graphic charter of your company
 Define security policies for user passwords

• Look and feel

You can now more easily customize the look of iTop to match your company standards.

• Attachments

Optimize the management of your attachments in iTop by sorting and displaying them with more complete information.

We hope you will enjoy this new version of iTop !

iTop 2.7 beta is available ! Over the past few months, with feedback from our community and our customers, we have been working on new features for the version of iTop 2.7. Feel free to test the beta version and give us your feedback ! What’s new in iTop 2.7 beta? The features provided by version 2.7 beta of iTop are as follows : User portal The ergonomics of the user portal have been (...)