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Our resources

For a smooth and simple introduction to our products

Our videos

Learn easily how to use and customize iTop thanks to our tutorials.

How to install iTop in 5 minutes ?
How to make CSV import in iTop ?
How to create a report in iTop ?

FAQ - Questions & answers

Is there free support for iTop?

You can ask functional and technical questions from the SourceForge website. The SLA is based on willingness and best effort from the user community

What is an iTop subscription?

It is a contract made of a product package with software maintenance (bug fix) and user assistance services at a bronze, silver or gold level. Some contracts also include the access right to the ITSM Designer

Are iTop free and paid versions different?

No, iTop core application is unique. However, Combodo enriched packages with additional features are not free of charge.

How can I have access to the ITSM Designer?

It is part of the Essential or Professional subscriptions

What are the largest iTop references?

In 2015, our largest installations are a CMDB of 200 000 CIs and a service center managing 5 000 tickets monthly

- See all FAQ on iTop

Contact us

If you are not a Combodo customer, the recommended way to get some support about iTop is via the SourceForge Forums. If you don’t get any answer from the community, you may leave us a message using the form below. Be aware that Combodo has no committment to answer such support questions. Combodo only offers some "best effort" support as a courtesy to the community.

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