Facing an ever increasing technology complexity, IT service management is more and more a real challenge.

Combodo offers a global solution developed around iTop. This solution covers the whole set of ITIL processes by integrating the most adapted OpenSource software.

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iTop : the heart of the Combodo solution

Around a powerful CMDB, iTop provides user request (help desk), incident, change, service and document management.

Nagios: the monitoring module

Nagios, the most famous OpenSource monitoring system, is integrated to iTop to create automatically incident tickets when issues are detected pro-actively. The Nagios configuration is automatically generated using iTop CMDB.

Cacti: the performance management module

Cacti aims at collecting performance data about your infrastructure. iTop allows you quickly access all performance graphics in one click. The Cacti configuration is automatically generated using iTop CMDB

OCS NG: the inventory module

The Combodo solution relies on OCS NG to collect inventory data and update automatically the iTop CMDB for all your servers. All data are then available in one place.

The Strength of Combodo solution

 a 100% OpenSource solution (no license cost)
 a central operational portal to access all IT information
 a solution designed both for enterprises and service providers
 a modular and flexible solution for a step by step deployment
 a fully customizable solution