"Through its comprehensive approach that focuses on CMDB, the tool was able to convince not only the IT department but also the specialized department involved in decisions at AMA.

This new approach for AMA, starts with importing all assets into the tool and then building on this basis to develop the process, helped open internal debates on how to manage AMA assets in the future."

Gerhard Dyduch — Treasurer of ADV and head of IT, AMA

« We were looking for a solution that could keep pace with our growth. We chose iTop because it’s scalable: it’s very easy to integrate new data.

In the event of an incident or maintenance operation on a server, we determine very quickly what applications, customers, contracts and people are affected, and so we can react in the most effective way. »

AZ — Service Level Manager, Hardis Group