Yes, you can download the community version from SourceForge
No, iTop core application is unique. However, Combodo enriched packages with additional features are not free of charge.
It is a contract that includes a product package with software maintenance (bug fix), user assistance services at a bronze, silver or gold level and the access right to the ITSM Designer.
No, the iTop community version does not limit the number of users of the number of CIs within the CMDB
No, iTop does not have any user license costs
Combodo is the software company editing iTop. Developers are Combodo engineers. The reference community version is published by Combodo on SourceForge
Because it’s top and because of Combodo’s unique style
In 2020, our largest installations are a CMDB of 200 000 CIs and a service center managing 25 000 tickets monthly
It is part of the Essential or Professional subscriptions
You can ask functional and technical questions from the SourceForge website. The SLA is based on willingness and best effort from the user community